Privacy Policy

Effective date: May 17, 2025

1. Terminology

Protection of Personal Data – a set of measures (organizational, administrative, technical, legal) to ensure the security of personal data from unauthorized access, modification, blocking, copying, distribution, provision or removal.

Processing of Personal Data means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Personal Data means any information relating to an identified or identifiable natural person (data subject).

Website – The online platform owned by Itelgie, available at itelgie.com.

2. What Personal Data We Collect

When you fill out a contact form or otherwise communicate with us via the website, we may collect the following data:

• Full name (if provided)
• Email address (if provided)
• Company name (if provided)
• Any message or content you submit voluntarily (if provided)
• Browser type and version
• Devices & Platform
• Time zone setting
• Pages viewed, browsing patterns within the website
• Referring and exit URLs

We do not collect any sensitive personal data through our website.

3. Purpose of Data Processing

We use personal data to:

• Comply with legal obligations
• Responding to your inquiries (subject to consent)
• Provide customer support (subject to consent)
• Provide marketing and promotional materials (subject to consent)
• Providing with information about our services (subject to consent)
• Initiating potential business communication (subject to consent)

The legal basis for this processing is:

Article 6(1)(f) GDPR – our legitimate interest in responding to contact requests and promoting our services.
Article 6(1)(a) GDPR – your consent, when applicable (e.g., subscription to updates or newsletters).

4. General Data Processing Principles

• Lawfulness, fairness and transparency (Art. 5 GDPR)
• Purpose limitation (Art. 5 GDPR)
• Data minimization (Art. 5 GDPR)
• Accuracy (Art. 5 GDPR)
• Storage limitation (Art. 5 GDPR)
• Integrity and confidentiality (Art. 5 GDPR)

5. Data Retention

Your personal data will be stored only as long as necessary to respond to your request and maintain reasonable records of communication, and in any case no longer than 12 months unless further contact is initiated or required by law.

6. Disclosure of Personal Data

We do not sell, rent, or trade personal data. However, we may share data with third parties when necessary for legitimate business purposes, always in compliance with the GDPR.

Your personal data may be shared with:

Service providers and contractors who support our business operations (e.g., hosting providers, CRM systems, marketing platforms, analytics services, communication tools). Such providers process data on our behalf and are contractually bound to ensure data protection and confidentiality.
• Business partners or affiliates
, if the nature of your inquiry or interaction requires such disclosure (e.g., jco-managed events, partnerships). In such cases, data is shared strictly on a need-to-know basis and, where required, based on your consent.
Legal or regulatory authorities, where we are legally obligated to disclose data, or to protect our rights or respond to lawful requests.

All third parties who process personal data on our behalf are required to comply with data protection obligations under the GDPR, including appropriate technical and organizational measures to safeguard your personal information. Where such third parties are located outside the EEA, we ensure adequate protection.

7.  Data Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. User Rights

As a data subject, you have the following rights under GDPR:

• the right to access your personal data;
• the right to rectify inaccurate or incomplete data;
• the right to request erasure of your data (“right to be forgotten”);
• the right to restrict processing;
• the right to withdraw your consent at any time.

To exercise any of your rights or withdraw your consent, please contact us at 

9. Our Responsibilities

Itelgie is responsible for:

• Ensuring data protection and compliance
• Providing users with information about their dataImplementing technical and organizational security measures
• Other responsibilities in accordance with applicable privacy laws

10. Cookies

We use cookies to enhance user experience. Cookies include:

• Essential Cookies – Required for Site functionality
• Performance Cookies – Track usage for Site improvements
Functional Cookies – Remember user preferences
• Advertisement Cookies – Used for targeted ads

Users can manage cookie preferences through their browser settings.

11. Third-Party Services

Itelgie may use within reason third-party analytics and advertising providers, such as Google Analytics, Piwik, Microsoft Clarity, LinkedIn Ads, Facebook Ads, Instagram Ads, X Ads and any Live Chats, to improve services and deliver relevant ads.

12. Changes to This Policy

Itelgie reserves the right to update this policy. Changes will be posted on our Site and, where appropriate, notified via email.

13. Contact Information

For any questions, contact us at hello@itelgie.com.